- Retrieve your credentials from your Welcome Email.
- Go to your Web Client URL, e.g.https://mycompany.3cx.com/webclient/
- Login using your extension and password.
MAKE, TRANSFER AND RECEIVE CALLS
- Make a call by clicking on an extension or enter name/number in the search box.
- Toggle the phone icon to trigger a call on your smartphone, deskphone or web client.
- Transfer a call by clicking “Transfer”or “Att. Transfer”, enter the extension or name.
MANAGE YOUR STATUS
- Set your status and status message by clicking on the drop down menu next to your avatar.
- Click on the pencil to add a status message.
- Set status temporarily to time limit your status automatically.
- Green means available, yellow on a call, red is busy – calls will be diverted to voicemail.
CHAT WITH YOUR COLLEAGUES
- Click on the “Chat”
- Click on the “Compose”icon to search and add people for one-on-one or group chat.
- Select the extension(s) and click “OK”to start chatting.